Privacy Policy
At ISAX LIMITED, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [yourwebsite.com] or make a purchase from us. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
1. Information We Collect
We collect information to provide and improve our services. The types of information we may collect include:
- Personal Identification Information: Such as your name, email address, phone number, and shipping/billing address. This information is necessary to process your order and deliver products.
- Payment Information: We collect payment information (such as credit card details or PayPal account information) to process your purchase securely. We use third-party payment processors that comply with industry standards to handle this data.
- Technical Data: Including your IP address, browser type, operating system, and browsing history. This data helps us improve our website and provide a better user experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders and send order confirmations.
- Communicate with you regarding your account or transactions.
- Improve our website and customer service based on feedback.
- Provide you with marketing communications if you have opted in to receive them.
3. How We Share Your Information
We may share your information in the following situations:
- With Service Providers: We work with third-party companies (e.g., shipping providers, payment processors) to help us operate our business. These companies have access to personal information needed to perform their services but are contractually obligated to protect your information.
- For Legal Purposes: We may disclose your information if required by law or to comply with legal proceedings or government requests.
- Business Transfers: In the event of a merger, sale, or reorganization of ISAX LIMITED, your information may be transferred to the new owner to continue serving you.
4. Your Data Protection Rights
Under applicable data protection laws (such as the GDPR in the EU), you have rights including:
- Access: The right to request copies of your personal data.
- Correction: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: The right to request that we erase your personal data, under certain conditions.
- Restriction of Processing: The right to request that we restrict the processing of your personal data.
- Data Portability: The right to request the transfer of your data to another organization or directly to you.
To exercise any of these rights, please contact us at [contact email].
5. Security of Your Information
We use industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is entirely secure. We cannot guarantee absolute security but strive to protect your information to the best of our ability.
6. Retention of Information
We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, gather general visitor information, and track visits to our website. You may choose to disable cookies through your browser settings, but this may limit certain functionalities of our website.
8. Changes to This Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page. Changes are effective immediately upon posting. Please review this page regularly for updates.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us.